Frequently Asked Questions
Everything you need to know about purchasing, downloading, and using our franchise document templates. If you can't find your answer here, please reach out to our support team.
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- FAQ
- What format do the documents come in?
- Are these documents legally binding in South Africa?
- How do I know what information to change in the templates?
- How do I get my documents after I pay?
- Can I reuse the Franchise Agreement for multiple franchisees?
- I bought a template, but I'm overwhelmed and don't know how to fill it out. Can you help?
- What is your refund policy?
All of our templates are provided as instantly downloadable Microsoft Word (.docx) files. This makes them incredibly easy to open, edit, and customize on almost any device using Word, Google Docs, or Apple Pages.
Our templates are drafted to reflect standard franchise industry practices in South Africa, including considerations for the Consumer Protection Act (CPA). However, because every business model is entirely unique, Let’s Franchise does not provide legal advice. We strongly recommend having your customized documents reviewed by an independent attorney before signing to ensure they perfectly fit your specific operational needs.
We’ve made it as simple as possible. All areas that require your specific business information (like company names, fees, territories, and dates) are clearly highlighted or bracketed. You just read through the document, replace the highlighted text with your details, and remove the highlights.
Instant gratification! As soon as your payment is processed securely through our checkout, you will immediately be redirected to a download page. You will also receive an automated email containing secure backup links to download your files.
Yes! Once you purchase a template from Let’s Franchise, it is yours to use for your business. You can customize your Franchise Agreement or NDA and reuse it every time you sign a new franchisee to your network.
Let’s Franchise is strictly a digital template library built for the DIY entrepreneur. If you find that you need hands-on help customizing your documents, structuring your franchise fees, or mapping out your legal strategy, our expert consulting partners at Truebrand are ready to step in. You can contact them directly for full-service franchise development.
Because our products are digital files delivered instantly upon purchase, we cannot accept returns or issue refunds once the download link has been generated. Please read the product descriptions and inclusions carefully before making your purchase.
